FAQ’s

Q. What is your current PROMOTION?

  •  Save up to 50% right now!
    • You are lucky to pay only for half the price
    • Ease your burden of paying full rental deposit
    • Book for 3 months now to enjoy this saving
    • We require minimum of 3 months booking to enjoy this entitlement.
  • Still unsure but you wanna secure the place? Grab this “free cancellation” option!
    • pay 100% rental deposit
    • 30 days free cancellation from the booking date
    • Worry free booking option
    We require the full payment of the registration fee and rental deposit in confirming the booking. Privilege is given to cancel your booking within 30 days from the date of booking and the full refund of your deposit will be returned.
  • Good news guys! Now is the best time to book your accommodation for only $500!
    • No more 100% deposit requirement upon booking
    • Hassle free booking
    • Quick and easy way of paying via Paypal
    • Affordable prepayment fee for your accommodation
    • Avoid headache of shelling out huge amount of money
    We only require $500 to confirm your booking. All remaining balance should be settled upon check in.
  • Save up to 20% on your monthly rental fee!
    • No more sky-high monthly rental rate
    • Enjoy this deal now when you book from 3 to 12 months accommodation
  • $100 Off on promotional rooms!
    • Grab the chance to enjoy this $100 Off on the monthly rental fees
    • Better savings with all in package
Terms and condition applies. Promo expires on 31 March 2017.

Q. Is there any CURFEW?

  • Curfew is not being observed by the Hostel Management.

Q. Are the rates posted on the website individual or per room rates?

  • The rates posted are on a per person per month basis.

Q. Are there any FOOD places nearby?

  • Velocity Mall, United Square and Novena Square are 5 to 10 minutes walk from the Hostel.
  • Hawker Centres (Food Courts) within the vicinity.
  • 7/11 (24 Hours), Supermarkets, Coffee Houses (Starbucks, Coffee Bean, etc.) and Bars are around the area.

Q. What is the distance from Hostel to MRT Station(subway station)?

  • It is 5 to 10 minutes walk from the Hostel.

Q. Am I allowed to stay less than 3 months?

  • We do accept less than 3 months stay.

Q. What are the TYPES OF PAYMENT accepted?

  • Cash
  • Local Cheque
  • Telegraphic Transfer (bank to bank)
  • Ibanking Remittance
  • NETS Payment
  • Paypal
  • Others

Q. What is the required LEASE PERIOD?

  • Minimum lease period of 3 months.

Q. How to CONFIRM my booking?

  • The payment of the required fees (registration fee and rental deposit) and submission of the required identifications (passport copy and student pass/in principle approval from Ministry of Education) are mandatory in confirming the booking.

Q. Do you provide TRANSPORT SERVICE?

  • We provide airport pick up upon request.

Q. What is the required NOTICE PERIOD of CHECK-OUT?

  • 30 days advance written notice is required prior to check-out.

Q. Will I be entitled for a discount for LONG TERM STAY?

  • Room rates are designed based on your length of stay.
  • Kindly refer on the ROOMS & RATES page.
  • Room rates may vary depending on the period.

Q. Can I COOK my own food?

  • It is the local Fire & Safety ruling that student hostel is prohibited for any cooking activity.
  • You can freely heat-up your food at the Kitchenette.
  • Microwave, refrigerator & air-pot are provided on a sharing basis.

Q. Is there any CLINIC nearby?

  • There are clinics within 5 to 10 minutes walking distance from the Hostel located  at Novena Medical Centre and Revenue House Building (IRAS).
  • Tan Tock Seng General Hospital is 10 minutes away from the Hostel.

Q. Is there any nearby GYM Centre?

  • Fitness Centre is located 5 minutes walk from the Hostel at Velocity Mall.

Q. Where to get an EZ Link Card / Stored Valued Smart Card?

  • EZ Link Card can be purchased at any MRT station (sub-station).
  • This card is essential in using any public transport.

Q. How to open a bank account and apply for ATM card?

  • Passport, student pass and proof of residency are required to open a local bank account. You should at least have a minimum of 6 months valid stay incorporated with visa (pass).